top of page

PRIVACY POLICY

At GBappliances LTD, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless shopping experience. This includes:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Non-Personal Information: Browser type, IP address, and browsing behavior on our website.

  • Cookies: Information collected through cookies to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including payments and delivery.

  • To communicate with you about your orders, inquiries, or promotions.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We only share your personal information when necessary, and only with trusted third parties, such as:

  • Payment processors for secure transaction handling.

  • Delivery partners to ensure your orders reach you promptly.

  • Service providers assisting us in website analytics, marketing, or IT support.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences and shopping cart contents.

  • Analyze website performance and visitor behavior.
    You can manage your cookie preferences through your browser settings, but disabling cookies may impact your user experience.

5. Data Security

We implement robust security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for transactions.

  • Regular security audits and updates to safeguard data.
    However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update or correct your information.

  • Deletion: Request the deletion of your data, subject to legal obligations.

  • Opt-out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.

8. Children's Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

GBappliances LTD
Email: info@gbappliancesltd.com

SAFETY SECURITY

At GBappliances LTD, the safety and security of our customers and their information is our top priority. This policy outlines the measures we take to ensure that our website and your personal data remain protected from unauthorized access and cyber threats.

1. Secure Browsing

  • Our website uses Secure Socket Layer (SSL) encryption to protect data transmitted between your browser and our servers. You can identify this by the “https://” in our URL and the padlock icon in your browser.

  • We actively monitor for vulnerabilities and implement regular updates to maintain a secure browsing environment.

2. Customer Account Security

  • Customers who create accounts are encouraged to use strong, unique passwords and update them regularly.

  • We do not store your password in plain text; it is encrypted to ensure its confidentiality.

  • If we detect suspicious activity on your account, we may contact you to verify your identity and secure your account.

3. Payment Information Protection

  • All online transactions are processed through secure, PCI DSS-compliant payment gateways.

  • We do not store sensitive payment details like credit card numbers on our servers.

4. Protection Against Unauthorized Access

  • Our servers are secured with firewalls, intrusion detection systems, and other advanced technologies to prevent unauthorized access.

  • Access to sensitive information is restricted to authorized personnel only, with strict protocols in place to monitor access logs.

5. Data Backup and Recovery

  • We perform regular backups of our data to prevent loss in the event of a hardware failure, cyberattack, or natural disaster.

  • Backups are encrypted and stored securely, ensuring the integrity of your information.

6. Vulnerability Management

  • We conduct routine security assessments and patch vulnerabilities promptly to protect against emerging threats.

  • Our website is regularly scanned for malware and other malicious software.

7. User Responsibilities

To help us maintain a secure environment, we ask that you:

  • Keep your login credentials confidential.

  • Avoid sharing your account with others.

  • Notify us immediately if you suspect unauthorized access to your account or experience any security issues while using our website.

8. Phishing and Fraud Prevention

  • GBappliances LTD will never ask for sensitive information (e.g., passwords, credit card details) via email or unsolicited messages.

  • Always verify the legitimacy of communications claiming to be from us by contacting us directly at [Insert Contact Email/Phone].

9. Reporting Security Concerns

If you encounter a security issue on our website or suspect fraudulent activity, please notify us immediately at [Insert Contact Email]. We take all reports seriously and will act promptly to resolve any concerns.

10. Disclaimer

While we take every precaution to secure our website and customer data, no system is entirely foolproof. By using our website, you acknowledge that you do so at your own risk and that GBappliances LTD is not liable for unauthorized access arising from circumstances beyond our control.

11. Policy Updates

This Safety and Security Policy may be updated periodically to reflect changes in our practices or technology. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns regarding this policy, please contact us:

GBappliances LTD
Email: info@gbappliancesltd.com

bottom of page